Booking

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Everything You Need To Know About - Booking 2018

How do I book tickets to the Eroica Britannia festival?

Book festival tickets, a place on the ride, camping and parking HERE

 

When is Eroica Britannia?

The Eroica Britannia festival takes place over the weekend of Friday 15th,  Saturday 16th June & Sunday 17th June 2018

 

Where is Eroica Britannia?

The Eroica Britannia festival takes place at Friden which is located just off of the A515 close by to Newhaven, Biggin & Hartington. The site is in the heart of the Peak District situated inbetween Buxton, Matlock & Bakewell

 

I have forgotten my password to login to the ticketing part of the website?

Please just click HERE and you can reset your password. All you'll need to enter is the email address used when creating your account to buy tickets.

 

I have forgotten what I have booked?

You can review your purchases by logging into your online account.

Sign in HERE

 

Will my username & password from 2017  work when trying to buy tickets?

Yes you can use your username and password from 2017 to book your 2018 tickets. system for

 

I didn't come last year how do I set up an account to book tickets?

You can  set up an account HERE

 

I've booked the wrong type of camping pitch, what do I do?

Please contact us at HERE with your query

 

I can't sign in via Facebook when trying to buy tickets?

You can only sign in using Facebook to buy tickets if you've not already created an account in the ticketing system.

If you've already created an account in the ticketing system but have forgotten your password you can reset it HERE.

 

I can't book any tickets who do I contact?

We are sorry you are experiencing difficulty with your booking, please send us details of your issues HERE

 

I can't pay for my ticket booking, who do I contact?

We are sorry that you are experiencing difficulties with your booking, please contact us HERE

 

I am having a technical issue with my booking, who do I contact?

We are sorry that you are experiencing difficulties with your booking, please contact us HERE

 

Can I come for just one day?

Yes of course! You will have an amazing day out.

The festival site is open daily and you are welcome to come along and join in all the festivities.

Festival tickets for 1 day costs just £20 when booking in advance HERE

 If you don't want to pre-book festival tickets online you can pay on the gate during the event, however, please note that on the gate tickets are more expensive and also limited, so make sure you dont miss out and book in advance.

Kids 12 and under  go free. Go HERE to book these free tickets.

 

Do I need to book weekend festival passes for my children?

All children 12 and under will gain entry to the festival site for free! However you will need to book them a free child weekend festival pass HERE

 

why do you have youth tickets if they are the same price as adults?

We have been asked by the local authorities to provide a Youth ticket for 2018 as part of our licensing and safeguard of children and young people at events.
This hasn't affected the price than young people 13 Years and older have to pay as this has always been a full ticket price. 
We have kept children 12 years and under free of charge. 

 

What if I just want to do the ride?

Then you can. You can book just a ride place for the Sunday that doesn't include camping or parking. Please note that each rider entrant gets a weekend-long festival entry pass included within a ride place, so why not join us for the Friday and Saturday.

Book your ride place HERE

 

I have booked a ride place do I also need to book a weekend festival pass?

Each ride entrant gets a weekend-long festival entry pass included. You can book your ride/festival entry HERE

 

I am under 18, can I attend the festival on my own?

No under 18’s will be permitted entry to the festival or camping fields without an accompanying adult aged 25 or over.There is a maximum of 4 under 18's per 1 person that is aged 25 & over.

Please contact allaboard@eroicabritannia.co.uk for more info

 

As a person with a disability can I bring a carer on site for free?

If disabled guests are able to provide evidence of their disability (eg Access Card, blue, orange badge or similar) they are entitled to bring a helper free of charge to the festival only.

Please email your requirement to allaboard@eroicabritannia.co.uk

 

Can I get a refund for my ride entry if i can no longer take part?

The Participant will not receive a full or partial refund of entry Fee should the Event be cancelled at any point. No further liability of the Event Organiser whatsoever stands arising from such cancellation.

The Participant acknowledges that places on the Event are limited and payment of the Fee and reservation of the place has an effect on logistics and the subscription for the Event. Accordingly, any Participant withdrawing from an Event shall not be entitled to a full or partial refund of any purchased tickets, unless at the absolute discretion of the Event Organiser, in which case an administration fee of 25% of the total value of the tickets being refunded will be applied. 

 

CAN I GET A REFUND FOR MY festival tickets IF I CAN NO LONGER attend?

The Participant will not receive a full or partial refund of entry Fee should the Event be cancelled at any point. No further liability of the Event Organiser whatsoever stands arising from such cancellation.

The Participant acknowledges that places on the Event are limited and payment of the Fee and reservation of the place has an effect on logistics and the subscription for the Event. Accordingly, any Participant withdrawing from an Event shall not be entitled to a full or partial refund of any purchased tickets, unless at the absolute discretion of the Event Organiser, in which case an administration fee of 25% of the total value of the tickets being refunded will be applied. 

 

 

I have a question I cant find the answer to on your FAQ's. Who should I contact?

If you've not found an answer here please email your questions to allaboard@eroicabritannia.co.uk and we'll get back to you.

 

Can’t find your answer?

If you can’t find your answer please send an email to allaboard@eroicabritannia.co.uk

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